Frequently Asked Questions
What are your opening times ?
We are open Tuesdays to Sundays 10am to 5pm inclusive with special late night opening on Fridays until 10pm.
We will have prebookable workshops running at other times.
Sorry we are closed on Mondays for housekeeping.
Is there parking ?
Yes, there is parking right out front or if we are busy use the driveway to the right hand side and park at the back. Best of all - it's free.
Do we do baby hand & footprints ?
Yes, we absolutely do do this, in fact, we love doing this :-)
Can I bring my buggy ?
Yes, please do, we will find somewhere to stash it or if we're not too busy just keep it next to you.
Do you just do pottery painting ?
No, we do clay modelling too and all our staff have experience to assist. We also run other workshops from time to time.
Do you take cards for payment ?
Yes we have a card machine and accept all credit and debit cards.
Do you accept cheques ?
Do I have to book ?
No we welcome walk ins however if you haven't booked and we are busy please be understanding.
You can also see how much space is available on our booking form and are welcome to book on last min.
Are there baby changing facilities ?
Yes we have a toilet onsite with a child seat and baby change unit inside.
Is there anything to eat or drink ?
Yes we can offer tea, coffee, cold drinks and cake.
Do I have to pay the £4 studio fee if i'm not painting ?
No, if you're just helping your little ones or popping in for a cuppa, then of course we won't charge you.
How long does it take to get my work back ?
For pottery painting it can take up to two weeks, although we aim for one week, at busy times it will be two weeks. We will email or call as soon as it's out of the kiln. For clay this varies as the clay needs to dry out before it can be fired. Normally at least two weeks before you can decorate the fired clay. Once you have decorated the clay it needs to be fired again but we always email or call you when it's ready to be collected.
If you have any more questions that we haven't answered here then please do not hesitate to contact us!